Privacy policy

Groupe Ricova Inc. (“Ricova”, “we”, “our”, “our”) respects the privacy of visitors to its website, and we recognize your need to obtain the protection and appropriate management of the information you provide. share with us.

The privacy policy describes the ways in which information can be used to identify the persons (“personal information”) who use the website (the “Users”), the way in which this information can be collected, recorded and used by Ricova. This privacy policy is thus incorporated into the terms of use of the website (the “website”). This privacy policy does not apply to the information practices of third-party companies that we do not control and do not own. Before using the third-party sites, we encourage you to read their privacy policies and terms of use.

This privacy policy may change periodically, be changed or updated without notice. However, your personal information (as defined below) will always be managed in accordance with the privacy policy in effect at the time of collection.

1. Personal information collected

Ricova may collect the personal information you provide when you register as a user, when you sign up for our email newsletter or updates, when you sign up for our programs and services, use tools we can volunteer on the website, participate in surveys, contact us with a question, comment, request, or choose to provide us with your personal information. If you wish to receive information from Ricova or to contact us, personal information may be required to complete your request. We clearly indicate what information is required, as well as optional information that may be provided at your discretion. By using the website or providing us with personal information, you agree that Ricova collects, uses and discloses such information in accordance with this privacy policy. If you do not agree to the collection, use and disclosure of your personal information, do not use the website and do not give us any personal information.

2. Use of personal information

Your personal information will be treated only by Ricova and its subsidiaries, partners and service providers, taking into account the legitimate interests of Ricova, such as improving interactions with you and providing you with the services and information you request, in accordance with what is permitted by applicable law. Except as prohibited by this privacy policy, we may combine or aggregate information collected by the website or elsewhere for all of these legitimate purposes. We will comply with applicable data protection laws and regulations, including Canada’s Privacy Act. Your personal information will not be sold, shared or distributed to third parties without your consent, except when we are compelled to do so under applicable law, court order or government regulation, or if a such disclosure is necessary under a criminal investigation or any legal investigation or proceeding, here or abroad.

3. Transfer of your personal information

We may transfer your personal information to servers located outside of Canada, to subsidiaries or to third parties located in other countries, in accordance with the terms of this Privacy Policy and applicable data protection laws and regulations, including Canada’s Privacy Act. Your personal information may not be entitled to the same legal protection in countries other than Canada. Even though your personal information may be located in other countries, we will ensure that anyone handling your personal information is obliged to put in place measures to protect it, in accordance with this privacy policy and the applicable laws and regulations of data protection, including Canada’s Privacy Act.

4. Retention period of personal information

Your personal information is processed and kept for a maximum of five years since the last date: (i) the collection or (ii) the last contact we had with you.

5. Security

Your personal information will be saved on secure servers and will be kept strictly confidential. You are responsible for maintaining the confidentiality of your password and account information, if applicable. Your personal information may be viewed by individuals in our organization, subsidiaries, partners or third party service providers who require such access for the purposes mentioned above, or for other purposes permitted or required by applicable law.

6. Right of access, correction and opposition

You have a legal and ethical right to access, correct, restrict and oppose the use of your personal information in the areas of reporting, archiving and document storage. In this case, you will be informed and your personal information will be kept only for these purposes. If you wish to contact us regarding the use of your personal information or if you wish to assert your rights regarding your personal information, send us an email at .

7. Unsubscribe

You can unsubscribe at any time by sending an email to . If you withdraw your consent, we will no longer be able to provide you with services that depend on the use of your personal information.

8. Witnesses

The website uses anonymous analytics, including cookies generated by Google Analytics. Cookies are small data files placed on your computer, smartphone or other device. Cookies are stored on your device’s hard drive without risk of damage. Cookies allow us to automatically collect certain user data while you use the website.

This data includes:

  • The user’s IP address (this address, which provides access to the Internet, is assigned to the user’s device by the Internet service provider and information, which changes depending on the user’s session, are not identifiable);
  • The date and time the user visited the website;
  • The operating system of the user’s device, as well as the browser;
  • The way the user accesses the website.

The website uses various types of cookies:

Strictly Necessary Cookies: These cookies are essential for you to browse the website safely and use its features.

Performance cookies: These cookies collect analytical information about how visitors use the website, such as the most visited pages, or the receipt of error messages on the website. This includes analytical cookies generated by Google Analytics. These types of cookies do not collect information that directly identifies users. Instead, they use numbers and codes. This information is used only to manage the website and improve the user experience. The information is not used to create user profiles or deliver targeted advertising.

By visiting this website, you agree to the use of performance cookies on your device. You can prevent cookies from being saved by clicking here.

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